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Thank you for choosing Muscanell Millworks, Inc. plank hardwood flooring. Muscanell warrants its products, in their original manufactured condition, to be free from defects caused by improper milling, grading, and drying defects, and insect damage incurred while in Muscanell Millworks, Inc.'s possession.
This warranty is effective for all Muscanell Millworks, Inc. wood floors and other wood products, except for products that are designated or sold as seconds, mismilled, closeout, or non-standard items so marked or designated, which are sold "as is," and without warranty. Our warranty extends only to the original end purchaser of the flooring and not to subsequent purchasers of homes or other locations where the flooring is installed. This warranty applies only where proper care and maintenance have been followed. All aspects of this warranty, even where it states "flooring", applies to all wood products, including stair parts and mouldings, produced by Muscanell Millworks, Inc.
Muscanell Millworks, Inc. does not warrant its hardwood floors and other wood products against the following disclaimers and exclusions:
Muscanell Millworks, Inc. has taken the following steps to prevent wood-boring insects from occurring in our wood flooring:
Since we take the above steps to prevent powder-post beetles from occurring in our wood flooring, we can assure our distributor customers the following:
We hope this makes clear our commitment to guarding against problems with wood-boring insects in our product, and to producing high-quality flooring which we stand behind.
We recommend that you have your flooring installed by a wood flooring professional and that our product be installed by following the guidelines set forth by the National Wood Flooring Association. Every installation situation is different and a professional installer should interpret these guidelines for the specific job site. We do not have control over conditions on a job site, or the installers' methods and practices and will not cover any damages related to site issues. The installer, before installation, must inspect boards. Any board that is cut or nailed in place (installed) shall be considered accepted by the installer and/or the buyer. After acceptance, the floor cannot be deemed defective regarding milling, grading, moisture, or presence of insects under this warranty. Any claims regarding the above defects must be made BEFORE INSTALLATION. If unhappy with wood grade or product quality, halt installation and contact your distributor or retailer immediately. Boards with suspected defects should be set aside and will be considered part of the 5% accepted by the industry.
If your Muscanell Millworks, Inc. floor fails to perform under this warranty, Muscanell will decide what portion of the flooring is defective and determine the cause of the problem. Muscanell will then, at its option, repair or replace the portion of the flooring that it determines to be defective and covered by this warranty. In the unlikely event that Muscanell is unable to repair manufacturing defects after a reasonable number of attempts, Muscanell will refund, if requested, the purchase price of the portion of the floor Muscanell determines to be defective. Muscanell will not refund the installation or finishing costs or any amount beyond the purchase price of the defective portion of floor. In no event shall Muscanell be liable for any direct, indirect, punitive, economic, commercial, consequential, incidental, or special damages resulting from use of loss of use or the performance or non-performance of Muscanell flooring or from a breach of this warranty, whether such liability is asserted on the basis of contract, tort, or otherwise. Muscanell's total liability under this warranty will not, under any circumstances, exceed the actual total price paid by the original purchaser for the flooring. However, some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. This writing is the complete and exclusive statement of the express warranties provided herein and is in lieu of all other express and/or statutory warranties by the manufacturer, to the extent provided by law. There are no implied warranties extending beyond the terms of this warranty.
No agent, retailer, dealer, or employee of the manufactuer, distributor or dealer has the authority to alter or increase the obligations or limitations of this warranty. The buyer of the product cannot, in any circumstances, bring whatever right or recourse against Muscanell Millworks Inc., of any nature except for those that are specifically provided for in this present warranty, and to the conditions provided.